Details
A few things to know before you begin.
What is a pre-order
Each piece is poured in small batches after your order is placed.
Pre-orders allow everything to be prepared with care, rather than rushed.
When will my order ship
Shipping begins April 18.
You will receive tracking as soon as your order is on its way.
How long should I burn my candle
Allow the wax to fully melt across the surface during each burn.
This helps the candle perform evenly over time.
How often should I trim the wick
Before each light, trim the wick to 1/4".
This keeps the flame steady and the burn clean.
Why does my candle need time
Fragrance is not meant to rush.
It unfolds gradually, filling the space in a way that lingers rather than overwhelms.
Do you offer custom orders
Yes, for weddings, gatherings, and corporate gifting.
Each order is created in a single scent per set to preserve the integrity of the experience.
What is your processing time for events
Please allow 6–8 weeks for all event and custom orders.
This ensures each piece is prepared with the attention it deserves.
Can I mix scents within one custom order
At this time, each set is poured in one scent.
This keeps the experience consistent from the first light to the last.
What if I have additional questions
You can reach us at hello@tattedgrace.com.
We will respond as soon as we are able.
